The Following Terms And Conditions Constitute A Legal And Enforceable Contract Between Seastarfix and You For Use Of Seastarfix Support Services You Selected Or Initiated On The Seastarfix Website (“site”) Or Purchased Through A Vendor (The “services”),. “Seastarfix” “Seastarfix LLC”, “you” Or “your” Refers To The Individual Who Is Utilizing The Services. The Policy As Well As Materials Specifically Referred To In The Terms Are Incorporated Into The Terms By Reference. Before You Click On The “i Accept” Or “agree” Option, Or Otherwise Indicate Assent For Continuing To Use The Services, Please Read The Terms Below Carefully. If You Do Not Agree To The Terms, Then Seastarfix Is Unwilling To Provide The Services To You. In This Case You Should:
Important Notice: Limited Redemption Period And Refund Rights: The Right To A Refund For One Time Services Will Expire Within Three Calendar Days From The Date Of Purchase Of The Single Incident Service (“redemption Period”). In The Event A Person Can Demonstrate That Seastarfix Has Not Provided The Single Incident Service To Anyone’s Satisfaction. Also, Seastarfix Will Refund Your Money That You Had Paid For The Services, (Less Shipping, Handling And Any Applicable Taxes, Except In Certain States And Countries Where Shipping, Handling And Taxes Are Refundable) Provided that Your Refund Request Is Received By Seastarfix Your Vendor Or Our Customer Service During The Redemption Period. If You Have Purchased Subscription Services, You May Choose To Cancel Such Subscription Services And Seastarfix Will Refund You The Money Paid For The Subscription Services, (On Pro Rata Basis ,less Shipping, Handling And Any Applicable Taxes, Except In Certain States And Countries Where Shipping, Handling And Taxes Are Refundable) Provided You Have Not Availed Any Support Service On Your Pc Or Other Devices And That Your Refund Request Is Receive By Seastarfix Customer Service Within Five (5) Days From The Date Of Purchase Of Such Subscription Service. Note: Some States As Well As Jurisdictions Do Not Allow For The Limitation Of Refund Rights As Described In This Clause. So,it Will Not Be Apply To You. Also, Note That This Clause Does Not Affect Any Other Applicable Refund Rights. By Clicking On The “i Accept” Or “i Agree” Button, Or By Your Use Of The Services, You Are Deemed To Have Accepted And Consented To Be Bound By The Terms.
***REFUND. ANY REFUND WILL BE LIMITED TO THE AMOUNT PAID BY YOU.***
By Requesting Services With Seastarfix, You Have Read AS Well As Accepted the Terms & Conditions Covering The Seastarfix services. All These Terms & Conditions (“Terms AND Conditions”) States Important Requirement Regarding Your Use of Seastarfix ‘ ONLINE COMPUTER SUPPORT SERVICE AND YOUR RELATIONSHIP WITH US.
Certain terms explained in these Terms & Conditions are also used in the Privacy Policy and also, are incorporated by reference to these Terms & Conditions or vice versa.
Here the meaning of “You” is individual you, including any employer that you are acting on behalf of.
Services may not be victorious because the problem may be away from our ability to fix remotely. If you have purchased an Individual Service from Seastarfix, then the below mentioned warranty will be apply: if We are not able to answer Your query or fix Your technology problem and also, You have complied with all of Your obligations in these Terms, We will not going to charge You any fee for the Individual Service. If you experience any problem with the resolution that We provided and You call Us within five days from the day You originally received the Individual Service. Note that We will use commercially reasonable efforts to try to fix Your problem at zero additional charge. In any case, If those efforts are unsuccessful then We will refund the fees that You paid for the Individual Service.
Seastarfix requires downloading and running software on Your Device to diagnose as well as fix the technology problem. Seastarfix uses some types of software: the first type provides Device system information to Seastarfix which helps Us diagnose and resolve Your technology problem, the second type allows Seastarfix to remotely control Your Device and modify its settings or software, and the third type usually consists of utilities and other tools to improve the performance of device and helps to fix Your technology problem.
You acknowledge as well as agreement that use of all Seastarfix software and third party software as well as tools accessed, downloaded or otherwise provided or made available with the Services are subject to the authorize agreements that may appear or be referenced when You access/ download the Software. You may not access, download or use any of our Software without agreeing to our terms & conditions of the authorize agreements without modification. You acknowledge and agree that we may download as well as install trial versions of Software that will expire and also, cease to function after a certain phase of time (or usually thirty days) unless you purchase a permit to continue using such Software.
On Non-refundable item, full retail value of service and/or non-refundable item will be deducted from amount that has to be refund. When a bundle (Service with 3rd Party Hardware/Software) is purchased and only part of the bundle is returned, the bundle discount/Offer is void, and the total bundle discount will be deducted from the refund. The amount of the software and the Hardware at the rate of the full retail value will be deducted from your refund amount.
We at Seastarfix will not accept the below-mentioned items for return:
We reserve the right for every single reason, in our sole discretion and also, without notice to You, to modify, terminate, change, suspend or discontinue any and all aspects of the Services, counting Content, Software, features or hours of availability. Note that We will not be legally responsible to You or to any third party for doing so.
We at WWW.SEASTARFIX.COM RESERVE THE RIGHT TO CEASE PROVIDING SERVICES FOR ANY REASON AT ANY TIME AND INSTEAD, AS YOUR SOLE AND EXCLUSIVE REMEDY, REFUND THE FEES PAID FOR THE APPLICABLE SERVICES FOR THE TIME PERIOD, IF ANY, AFTER TERMINATION OF THE SERVICES. IF A PERSON BREACH THE TERMS NO REFUND WILL BE PROVIDED. OTHER THAN PROVIDING A REFUND WHEN WE TERMINATE FOR OUR CONVENIENCE, SEASTARFIX LLC WILL NOT BE LIABLE TO YOU OR ANY THIRD-PARTY FOR TERMINATION OF THE SERVICES FOR ANY REASON. YOU ACKNOWLEDGE AND AGREE THAT UPON TERMINATION SEASTARFIX LLC MAY IMMEDIATELY DEACTIVATE OR DELETE YOUR USER ACCOUNT AND ALL RELATED INFORMATION AND FILES IN YOUR USER ACCOUNT AND/OR BAR ANY FURTHER ACCESS TO THE SERVICES.
We offer full spectrum of support options tailored to the demanding requirements of our customers. We pride ourselves because we are providing world-class support. So that our clients can rest assured that their end-users are well served.
Plans you can opt for as an individual or as a representative of a company. They are active for a particular tenure. You have the choice to avail one month plan OR and six-month plan.
The Single incident plan (only 1 Month) is valid for thirty days.
Under zero circumstances, these Terms & Conditions will entitle the customer to receive post-sales support from us. The post-sales support is only existing for separately purchased numerous incidents plans. All other plans are Valid for six months from the date of buying. Note that all tech support incidents must be used before expiry of your Plan.
All products sold as result of accessing website. Also, all products accessed/downloaded will be subject to any accompanying terms unless otherwise agreed by us. You agree that the prices, configurations and also, availability of the third-party products may be subject to change at any time.
As part of the Services, we suggest that you acquire, install and custom certain third-party software or services. Third Party Software is licensed to you by the respective owners/licensees of it. You must agree to the terms & conditions set forth by such owners/licensees before installing Third Party Software, whether we assist you in acquisition, installation or use of Third-Party Software. We have zero responsibility or rights to the Third-Party Software and also, does not license Third Party Software to you or make any representation or warranty regarding the Third-Party Software.
“SERVICES” shall not include the following:
Problems that may and also, do result from:
We work very hard to ensure that we always get your order right the first time. If you are having issues with a product or services, there may be other options before you return it:
Seastarfix LLC offers its new clients a very simple and effective “One-Email” refund policy. If for any reason(s) you choose to cancel your annual support service agreement, you will need to write an email to support@seastarfix.com with a detailed reason for your cancellation request. We have a thirty days money back policy with the following terms and conditions.
Non-refundable items: the full retail value of the service and/or non-refundable items will be deducted from the refund amount. When a bundle (Service with 3rd Party Hardware OR Software) is purchased and only part of the bundle is returned, the bundle discount/offer is void, and the total bundle discount will be deducted from the refund. The amount of the software and the hardware at the rate of the full retail value will be deducted from your refund amount.
Seastarfix LLC does not warrant that the service is free of errors or mistakes or represent that defects or limitations in the service will be corrected. Seastarfix LLC does not warrant or represent that the service shall be available continuously.
Certain extenuating circumstances may cause the service to be interrupted, so Seastarfix LLC does not provide any remedies for such service interruptions. In addition, Seastarfix LLC provides no remedies for any loss of data resulting from use of the service. By subscribing to the service, customers should acknowledge that they accept these disclaimers.
We take fraud seriously. If you are purchasing products by a false name or with the use of any invalid credit card, then it will be categorized as a crime. (An invalid credit card is one that is created for the sole purpose of purchasing items illegally or using a credit card or its information via theft or unauthorized use.)
Misusing the charge back process to take advantage of merchants is also illegal. If you are a victim of fraud or if you are a perpetrator, be aware that we will actively pursue and prosecute fraud offenders to the fullest extent of the law.
