Privacy Policy

1. Gathering Information

We are experts in collecting information from various sources like web portals, emails, and phones. We, Seastarfix, have developed secure tools to collect all kinds of information from our users. We respect your privacy and do not disclose your data to any merchant or public platform. Selling or renting your information is strictly prohibited as per our policy.

Seastarfix only collects data necessary to provide our services and stores it anonymously in our own secure system. When you register on our website, including providing your phone number and email address, this information is used only for marketing and promotional purposes by Seastarfix.

A. Private Information

To enjoy our services, users must fill out a registration form containing details such as: first and last name, email address, postal address, and personal identifiers. After submission, Seastarfix will contact you regarding products and services you are interested in. This information may be used for re-registration, special offers, renewal notifications, and feedback requests. We do not share your contact number or personal details with any third party.

B. Payment Information

If you register for our services, Seastarfix may require payment details such as credit card number, expiry date, and billing address. We may involve third-party processors to verify and process payments. Only the necessary payment information will be shared with them for transaction completion. Seastarfix also has access to payment amounts and related transaction data.

2. Computer System Information

A. Device Details

We may request details about your computer such as purchase date, model number, identification details, hardware attachments, and software registration data to provide customized technical services.

B. Remote Access

We use secure tools to allow authorized experts to remotely access your system for diagnosis and issue resolution. Access is granted only with your consent, and all stored information remains confidential.

C. Diagnostic Tools

Our diagnostic applications collect essential system details to help identify and fix issues. These tools do not access sensitive or private information.

D. Log Files

We collect IP addresses and related data to track trends, monitor site usage, and gather demographic information.

E. Minor Restrictions

Our services are not available to individuals under 13 years of age.

3. Security

We protect your information using encryption technologies. Only employees who require specific information for their role are granted access.

4. Supplementation of Information

5. Email Information

All email communications are kept secure. You can contact us at support@seastarfix.com.

6. How We Protect Your Information

All data is transmitted securely using SSL encryption. Order details are password-protected and accessible only to authorized users.

7. Privacy of Children

We do not provide services to individuals under 18 years of age without legal parental permission.